Customer-First Teller: Drive Financial Wellness

Northwest-Bank; Llyswen (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank is seeking a customer‑focused Teller to join our retail network in Altoona, PA. You will welcome customers, efficiently process transactions, resolve problems, and educate clients about bank products and digital tools.

In this role you will balance drawers, participate in daily meetings, and protect the bank by following security and compliance procedures. A High School diploma and cash handling experience are preferred.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Ability to communicate clearly with customers and team members.
• Familiarity with bank products and services helpful.

Responsibilities

• Assist customers with questions and problem resolution.
• Process transactions accurately and balance daily drawer.
• Refer customers to appropriate team members for complex requests.
• Maintain knowledge of bank products and digital offerings.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank is seeking a customer‑focused Teller to join our retail network in Altoona, PA. You will welcome customers, efficiently process transactions, resolve problems, and educate clients about bank products and digital tools.

In this role you will balance drawers, participate in daily meetings, and protect the bank by following security and compliance procedures. A High School diploma and cash handling experience are preferred.