Bilingual Spanish Teller: Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Crest Hill (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Pension and stock plans

Dependent care reimbursement

Back-up care program

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Teller in Crest Hill, IL who speaks Spanish and delivers a high-quality customer experience. The role focuses on educating customers, identifying opportunities, and referring to branch staff as needed.

The position requires in-office work with a strong emphasis on accuracy, adherence to policies, and active engagement with customers to meet their financial needs using available digital tools.

Qualifications

• No university degree required; a combination of education and experience may be considered.
• Spanish language ability required for this role.
• Strong customer service and communication skills are essential.
• Candidates should be able to adhere to policies and learn ongoing processes.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on options.
• Identifies banking opportunities and makes referrals to branch staff.
• Supports teller and branch operations with accuracy and efficiency.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller in Crest Hill, IL who speaks Spanish and delivers a high-quality customer experience. The role focuses on educating customers, identifying opportunities, and referring to branch staff as needed.

The position requires in-office work with a strong emphasis on accuracy, adherence to policies, and active engagement with customers to meet their financial needs using available digital tools.