Teller: Elevate the Customer Banking Experience

PNC Financial Services Group, Inc.; Leesburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Leesburg, FL is seeking a Teller to deliver a positive customer experience while processing transactions accurately and efficiently.

You will identify banking needs, educate customers on products, and refer opportunities to branch staff, contributing to customer wellbeing and loyalty in a busy retail banking environment. Join a team that values inclusivity and in-branch collaboration, with opportunities to grow within the Retail Banking organization in

Qualifications

• Roles at this level typically do not require a university/college degree.
• No major product knowledge required; on-the-job training provided.
• Prior experience is not required; a comparable mix of education and certification may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates customers on options for their financial needs.
• Identifies banking opportunities and refers as appropriate to branch staff.
• Performs lobby activities to connect with customers and promote PNC products.
• Applies product knowledge to solve customer problems and ensures accurate daily operations.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Problem Solving

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Leesburg, FL is seeking a Teller to deliver a positive customer experience while processing transactions accurately and efficiently.

You will identify banking needs, educate customers on products, and refer opportunities to branch staff, contributing to customer wellbeing and loyalty in a busy retail banking environment. Join a team that values inclusivity and in-branch collaboration, with opportunities to grow within the Retail Banking organization in