Customer-First Teller | Banking, Service & Digital Tools

Banco Santander (Brasil); Falmouth (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in the United States is hiring a Full Time Teller in Falmouth, MA. You will engage with customers, process transactions, and help meet their banking needs while delivering a high level of service. You will handle deposits, withdrawals, transfers, maintain cash drawer accuracy, and follow policies to prevent fraud.

The role includes cross-selling products, using digital tools, and supporting branch operations as needed. Applicants must be legally authorized to work in the United States.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Comfortable using digital tools and technology to engage customers.

Responsibilities

• Assist with financial needs and process transactions with excellent customer service.
• Process deposits, withdrawals and transfers accurately.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Identify opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service digital options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, welcoming work area and support nearby branches as needed.

Skills

Cash Handling

Customer Service

Attention to detail

Communication

Digital Tools

Education

High school diploma

Tools

Microsoft Office

Job description

Santander in the United States is hiring a Full Time Teller in Falmouth, MA. You will engage with customers, process transactions, and help meet their banking needs while delivering a high level of service. You will handle deposits, withdrawals, transfers, maintain cash drawer accuracy, and follow policies to prevent fraud.

The role includes cross-selling products, using digital tools, and supporting branch operations as needed. Applicants must be legally authorized to work in the United States.