Part-Time Teller: Customer‑Focused Finance Pro

Santander Consumer USA Inc.; West Tisbury (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander Consumer USA Inc. in Massachusetts is seeking a Teller to assist customers with banking needs, process transactions, and promote products while maintaining accuracy and compliance. The role emphasizes service excellence and operational reliability.

You will handle deposits, withdrawals, transfers, cash drawer integrity, and support branch operations. Weekend/evening hours may apply, and experience with digital tools is a plus.

Qualifications

• High school diploma, GED or equivalent required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Accuracy and attention to detail are essential.
• Computer proficiency and basic math skills.

Responsibilities

• Provide elevated customer service by welcoming customers and assisting with banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies including compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and welcoming environment.
• Responsibilities may extend to supporting nearby branches as needed.

Skills

Cash handling

Customer service

Risk awareness

Follow directions

Communication skills

Active listening

Digital tools

Attention to detail

Math skills

Multi-tasking

Education

High school diploma

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. in Massachusetts is seeking a Teller to assist customers with banking needs, process transactions, and promote products while maintaining accuracy and compliance. The role emphasizes service excellence and operational reliability.

You will handle deposits, withdrawals, transfers, cash drawer integrity, and support branch operations. Weekend/evening hours may apply, and experience with digital tools is a plus.