Bank Teller — Customer Care & Cash Expert

Santander; Falmouth (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in Falmouth, MA is seeking a Full Time Teller to help customers with banking needs, process transactions, and deliver exceptional service. You will welcome customers, handle deposits, withdrawals, and transfers, and keep the cash drawer balanced while following policies to prevent fraud.

We require a high school diploma and 6+ months of cash handling and customer service experience. You may work weekends/evenings and support nearby branches.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and attention to detail.
• Ability to follow policies and multi-task in a fast-paced environment.

Responsibilities

• Provide exceptional customer service by greeting customers and addressing banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management to prevent fraud.
• Recognize opportunities to cross-sell bank products.
• Educate customers on self-service options using digital tools.
• Support custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and welcome customers.
• May extend responsibilities to nearby branches as needed.

Skills

Cash handling

Customer service

Attention to detail

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Santander in Falmouth, MA is seeking a Full Time Teller to help customers with banking needs, process transactions, and deliver exceptional service. You will welcome customers, handle deposits, withdrawals, and transfers, and keep the cash drawer balanced while following policies to prevent fraud.

We require a high school diploma and 6+ months of cash handling and customer service experience. You may work weekends/evenings and support nearby branches.