Customer-First Storefront Bookkeeper & Cash Lead

The Kroger Co.; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

The Kroger Co. in Richmond, VA seeks a friendly cashier to deliver exceptional customer service and maintain a safe, clean store environment. You will verify and balance cash assets, report daily transactions, and reinforce our Customer 1st strategy.

Responsibilities include assisting customers, answering questions about products, processing payments, preparing deposits, and supporting store operations. Candidates should communicate effectively and stay calm under pressure while following safety

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Ability to use 10-key adding machine by touch.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and appreciated.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash report.
• Report sales and transactions according to company policy.
• Maintain Kronos and Timekeeping daily and finalize store payroll.
• Assist management with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages/overages per policy.
• Follow policies for stamps, money orders, gift certificates, lottery, and Western Union.
• Reinforce safety programs and notify management of unsafe conditions.
• Notify management of accidents and report safety risks or illegal activity.
• Collaborate with team members to encourage teamwork.
• Adhere to local, state and federal laws and company guidelines.
• Work cooperatively in high paced environments and manage conflicts calmly.
• Handle confidential information with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and/or older adults.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Tools

10-key adding machine

Job description

The Kroger Co. in Richmond, VA seeks a friendly cashier to deliver exceptional customer service and maintain a safe, clean store environment. You will verify and balance cash assets, report daily transactions, and reinforce our Customer 1st strategy.

Responsibilities include assisting customers, answering questions about products, processing payments, preparing deposits, and supporting store operations. Candidates should communicate effectively and stay calm under pressure while following safety