Customer-First Front End & Bookkeeper

Kroger; Castle Rock (CO); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling through EAP

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Castle Rock, CO is hiring for a Store Operations role focused on delivering outstanding customer service and maintaining a safe, clean store environment. You will verify, balance and report cash assets and related documents, while upholding the company’s values of respect, integrity and safety.

Responsibilities include cash handling, deposits, payroll support, answering queries, and maintaining daily sales and security procedures.

Qualifications

• Ability to handle stressful situations.
• Ability to use 10-key adding machine by touch.
• Knowledge of basic math (counting, addition, subtraction).
• Bookkeeping or clerical experience.
• Customer Service Experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash report.
• Report sales and register transactions to the Store Manager or Division Cash Management Office in a timely manner according to policy.
• Maintain Kronos and Timekeeping daily and finalize store weekly payroll.
• Assist management with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages/overages in accordance with policy.
• Follow policies for stamps, money orders, gift certificates, lottery, Western Union transfers, etc.
• Reinforce safety programs by complying with safety procedures and notifying management of risks.
• Notify management of accidents.
• Report safety risks or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to laws and company guidelines.
• Work in high-paced or stressful environments.
• Manage conflict constructively.
• Maintain honesty and integrity with information.
• Follow directions and seek help when needed to resolve issues.
• Provide support interacting with minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Skills

Stress management

10-key by touch

Basic math

Bookkeeping/clerical

Customer Service

Second language

Job description

Kroger in Castle Rock, CO is hiring for a Store Operations role focused on delivering outstanding customer service and maintaining a safe, clean store environment. You will verify, balance and report cash assets and related documents, while upholding the company’s values of respect, integrity and safety.

Responsibilities include cash handling, deposits, payroll support, answering queries, and maintaining daily sales and security procedures.