Customer-First Service Advisor — Mon–Fri, Growth & Benefits

Aero Auto Repair; Poway (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Retirement savings plan matching

Health insurance

Paid time off

Training

Employee discount

Paid holidays

Work Days: Monday to Friday

Job summary

Aero Auto Repair in Poway, CA is hiring a Rockstar Advisor to deliver outstanding customer service in automotive repair. You will manage time, build relationships with customers, and work well in a team, with computer systems to support the process.

We offer a retirement savings plan matching, health insurance, paid time off, ongoing training, employee discounts, paid holidays, and a Monday–Friday schedule with no weekends.

Qualifications

• Minimum 2 years required in Automotive Repair
• Minimum of 2 years preferred in Automotive Sales
• ASE certification or equivalent experience preferred but not required
• Strong understanding of automotive systems, repair processes, and parts sourcing
• Proficient with estimating software and inventory management systems
• Excellent interpersonal and communication skills with a customer-first attitude
• Strong attention to detail with the ability to multitask in a fast-paced environment

Responsibilities

• Dazzle customers with top-notch service and build lasting relationships
• Manage time effectively to keep the workflow smooth
• Collaborate with team to ensure customer satisfaction and smooth operations

Skills

Customer service

Time management

Relationship building

Team player

Computer skills

Education

ASE certification or equivalent experience

Tools

Tekmetric

Inventory management systems

Job description

Aero Auto Repair in Poway, CA is hiring a Rockstar Advisor to deliver outstanding customer service in automotive repair. You will manage time, build relationships with customers, and work well in a team, with computer systems to support the process.

We offer a retirement savings plan matching, health insurance, paid time off, ongoing training, employee discounts, paid holidays, and a Monday–Friday schedule with no weekends.