Customer-First Sales Floor Associate | Merch & Display

Memphis Goodwill Inc.; Collierville (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill INC is seeking a Sales Floor Associate - Carriage in Collierville, TN. The role focuses on greeting customers, answering questions about merchandise, and promoting sales while maintaining a clean, organized floor.

The position emphasizes friendly service, adherence to Guiding Principles, and achieving daily rack/carts production goals. A team-focused environment with safety and loss-prevention awareness is key.

Qualifications

• Greet customers in a prompt, friendly, and courteous manner.
• Assist customers with merchandise inquiries and promote sales.
• Maintain inventory accuracy and shelves to maximize profits.

Responsibilities

• Greet customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and promoting sales; while ensuring 100% customer satisfaction.
• Adheres to the use of Goodwill’s Guiding Principles.
• Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
• Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
• Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
• Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
• Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Skills

Customer service

Merchandising

Inventory control

Loss prevention awareness

Job description

Memphis Goodwill INC is seeking a Sales Floor Associate - Carriage in Collierville, TN. The role focuses on greeting customers, answering questions about merchandise, and promoting sales while maintaining a clean, organized floor.

The position emphasizes friendly service, adherence to Guiding Principles, and achieving daily rack/carts production goals. A team-focused environment with safety and loss-prevention awareness is key.