Customer-Focused Retail Floor Associate

Memphis Goodwill Industries Inc; Collierville (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill Industries Inc is seeking a Sales Floor Associate at Carriage Crossing GGC, Collierville, TN. The role focuses on greeting customers, assisting with merchandise questions, promoting sales, and achieving 100% customer satisfaction.

Daily duties include placing items on the sales floor, rotating stock, keeping the area clean, maintaining dressing rooms, following safety rules, and reporting theft to management or Loss Prevention.

Responsibilities

• Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and promoting sales; while ensuring 100% customer satisfaction.
• Adheres to the use of Goodwill's Guiding Principles.
• Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
• Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
• Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
• Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
• Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Job description

Memphis Goodwill Industries Inc is seeking a Sales Floor Associate at Carriage Crossing GGC, Collierville, TN. The role focuses on greeting customers, assisting with merchandise questions, promoting sales, and achieving 100% customer satisfaction.

Daily duties include placing items on the sales floor, rotating stock, keeping the area clean, maintaining dressing rooms, following safety rules, and reporting theft to management or Loss Prevention.