Customer-First Retail Sales Floor Associate

Memphis Goodwill INC; Covington (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill INC in Covington, TN, is seeking a Sales Floor Associate to greet customers, answer merchandise questions, and promote sales on the showroom floor.

The role emphasizes maintaining a clean, organized sales floor, rotating merchandise, stocking apparel and accessories, and adhering to Goodwill’s guiding principles in a fast-paced retail environment.

This on-site position requires teamwork with store staff and loss prevention to protect assets and ensure a smooth shopping experience.

Responsibilities

• Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and promoting sales; while ensuring 100% customer satisfaction.
• Adheres to the use of Goodwill’s Guiding Principles.
• Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
• Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
• Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
• Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
• Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Job description

Memphis Goodwill INC in Covington, TN, is seeking a Sales Floor Associate to greet customers, answer merchandise questions, and promote sales on the showroom floor.

The role emphasizes maintaining a clean, organized sales floor, rotating merchandise, stocking apparel and accessories, and adhering to Goodwill’s guiding principles in a fast-paced retail environment.

This on-site position requires teamwork with store staff and loss prevention to protect assets and ensure a smooth shopping experience.