Customer-First Retail Sales Floor Specialist

Goodwill Industries of Middle Tennessee, Inc.; Story Book Acres (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. seeks a Retail Sales Floor Associate to help provide a welcoming, well‑ merchandised store.

You will greet customers, assist with product location, and process transactions at the front end while maintaining floor readiness and safety. This role emphasizes friendly service, adherence to established policies, and teamwork to support store operations during flexible shifts, including evenings, weekends, and holidays.

Qualifications

• Greeting, respectful and helpful shopper service is expected.
• Ability to follow established processes and safety guidelines.
• Basic math and attention to detail for accurate transactions.

Responsibilities

• Provide friendly, efficient service at the front end and process transactions.
• Maintain clean, organized, and merchandised sales floor standards.
• Assist shoppers with product location, questions, and checkout needs.
• Support opening/closing routines and basic backroom tasks as directed.

Skills

Customer service

Communication

Attention to detail

Basic math

Stand/walk/lift

Bilingual

Education

High School Diploma or equivalent

Tools

POS system

Cash handling

Job description

Goodwill Industries of Middle Tennessee, Inc. seeks a Retail Sales Floor Associate to help provide a welcoming, well‑ merchandised store.

You will greet customers, assist with product location, and process transactions at the front end while maintaining floor readiness and safety. This role emphasizes friendly service, adherence to established policies, and teamwork to support store operations during flexible shifts, including evenings, weekends, and holidays.