Customer-First Sales Associate

Paper Source, Inc.; Durham (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

401(k) with Company Match

Health Benefits

Job summary

Paper Source, Inc. is seeking a Sales Associate who delivers friendly, genuine customer service and uses product knowledge to guide purchases. You will maintain an inviting store presentation, support campaigns, and continuously learn about products and services to enhance the customer experience.

The role emphasizes customer-first interactions, a positive attitude, and teamwork in a dynamic retail environment. Physical store work and adaptability are important.

Qualifications

• Demonstrates passion to genuinely help people and a desire to learn about our products.
• Clear, respectful communication with customers.
• Positive and can-do attitude.
• Enjoys working with people.
• Adapts well to changing environments.
• Listens to people and enjoys solving problems.
• Communicates clearly and respectfully.

Responsibilities

• Create a welcoming environment by engaging with customers to meet their needs.
• Ask open-ended questions and use product knowledge to make thoughtful recommendations as you actively sell.
• Support visual merchandising and store replenishment standards to maintain a neat, tidy, and inviting presentation.
• Leverage campaigns and services such as new item launches and promotions to engage customers.
• Educate yourself on products and services using training tools to enhance the customer experience.
• Protect company assets by adhering to inventory and loss prevention standards.
• Work on the selling floor with physical activity (standing, bending, lifting, climbing).

Skills

Customer service

Communication

Teamwork

Problem solving

Sales knowledge

Job description

Paper Source, Inc. is seeking a Sales Associate who delivers friendly, genuine customer service and uses product knowledge to guide purchases. You will maintain an inviting store presentation, support campaigns, and continuously learn about products and services to enhance the customer experience.

The role emphasizes customer-first interactions, a positive attitude, and teamwork in a dynamic retail environment. Physical store work and adaptability are important.