Customer-First Retail Specialist & POS Expert

Rack Room Shoes; Locust Grove (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

Rack Room Shoes in Locust Grove, GA is seeking a SR Sales Associate to deliver exceptional customer service and support store operations. You will assist customers, process sales, handle refunds and exchanges, and help with pickups and back-office tasks as needed.

The role emphasizes a positive attitude, strong communication, basic product knowledge, and adherence to company policies. Prior retail experience is preferred for success in a fast-paced footwear environment.

Qualifications

• Experience in retail sales preferred.
• Basic math and cash handling skills.
• Able to follow store procedures and policies.

Responsibilities

• Create an excellent shopping experience for customers through service standards and positive attitude.
• Maintain awareness of current promotions and store display standards.
• Process sales and POS transactions accurately and efficiently.
• Assist with refunds/exchanges and customer pickups as needed.
• Help with inventory, stocking, and merchandise presentation.
• Support loss prevention by maintaining awareness of store security.

Skills

Interpersonal skills

Customer service

Sales experience

Communication

Job description

Rack Room Shoes in Locust Grove, GA is seeking a SR Sales Associate to deliver exceptional customer service and support store operations. You will assist customers, process sales, handle refunds and exchanges, and help with pickups and back-office tasks as needed.

The role emphasizes a positive attitude, strong communication, basic product knowledge, and adherence to company policies. Prior retail experience is preferred for success in a fast-paced footwear environment.