Customer-First Retail Sales Associate

Paper Source; Somerville (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity and Parental Leave

Company Paid Holidays

Transit

401(k) with Company Match

Health Benefits (Medical, Dental and V

Vision

Tuition Reimbursement

Job summary

Paper Source in Somerville, MA is seeking a Sales Associate to deliver outstanding customer service, share product knowledge, and create inviting displays. You will engage customers face-to-face or by phone, assist with gift items and wraps, and participate in store campaigns and merchandising to drive sales.

The position emphasizes enthusiasm for customer service, adaptability in a dynamic retail environment, and willingness to learn about our products and services.

Qualifications

• Demonstrate passion to genuinely help people and a desire to learn about our products.
• Demonstrate ability to communicate and express oneself clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people.
• Energetic in a changing environment.
• Listen to people and enjoy solving problems.

Responsibilities

• Create a welcoming environment by engaging with customers through friendly and genuine service to meet their needs.
• Ask open-ended questions and use product knowledge to make thoughtful recommendations while actively selling.
• Maintain a vibrant store through visual merchandising and replenishment standards for a neat and inviting presentation.
• Leverage campaigns and services (new item launches, promotions, memberships, ship-to-home).
• Use training tools (Cognition, Paper reSource, InsidePS) to stay knowledgeable and help customers have a great store visit.

Job description

Paper Source in Somerville, MA is seeking a Sales Associate to deliver outstanding customer service, share product knowledge, and create inviting displays. You will engage customers face-to-face or by phone, assist with gift items and wraps, and participate in store campaigns and merchandising to drive sales.

The position emphasizes enthusiasm for customer service, adaptability in a dynamic retail environment, and willingness to learn about our products and services.