Customer Experience & Sales Specialist

Paper Source, Inc.; Alexandria (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

Maternity/Parental Leave

Company Paid Holidays

401(k) with Company Match

Health Benefits (Medical, Dental, Visо

Job summary

Paper Source, Inc. is hiring a Sales Associate in Alexandria, VA. You will provide friendly, genuine customer service, help shoppers select gifts and wrapping, and create engaging displays to inspire visitors.

You’ll use product knowledge to guide recommendations, participate in visual merchandising, and support campaigns and services. This role requires a positive, proactive attitude and the ability to work on the sales floor.

Qualifications

• Strong desire to help customers and learn about products.
• Excellent verbal and written communication with customers.
• Positive, proactive attitude and ability to adapt to a changing environment.

Responsibilities

• Create a welcoming environment through friendly, genuine service.
• Ask open-ended questions and use product knowledge to recommend items.
• Maintain a vibrant store with neat displays and replenishment standards.
• Leverage campaigns and services (new launches, promotions, memberships, ship-to-home).
• Use training tools to stay informed and educate customers.

Skills

Customer service

Product knowledge

Communication

Visual merchandising

Questioning techniques

Tools

POS system

Training tools

Job description

Paper Source, Inc. is hiring a Sales Associate in Alexandria, VA. You will provide friendly, genuine customer service, help shoppers select gifts and wrapping, and create engaging displays to inspire visitors.

You’ll use product knowledge to guide recommendations, participate in visual merchandising, and support campaigns and services. This role requires a positive, proactive attitude and the ability to work on the sales floor.