Customer-First Retail Leader: Store Ops & Merch

Dollar General; Pottstown (Montgomery County); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General in Montgomery County, PA seeks an Assistant Store Manager to help run a busy store with a customer-first focus. You will support the Store Manager by supervising staff, presenting merchandise, handling deposits, and ensuring profitability while protecting assets.

You will lead customer service, assist with scheduling and training, maintain planograms, manage inventory and security procedures, and help open/close the store as needed.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Training & supervision

Merchandise presentation

Inventory control

Cash register familiarity

Problem solving

Communication skills

Reading & comprehension

Mathematical calculations

Education

High school diploma or equivalent

Job description

Dollar General in Montgomery County, PA seeks an Assistant Store Manager to help run a busy store with a customer-first focus. You will support the Store Manager by supervising staff, presenting merchandise, handling deposits, and ensuring profitability while protecting assets.

You will lead customer service, assist with scheduling and training, maintain planograms, manage inventory and security procedures, and help open/close the store as needed.