Customer-First Retail Associate - Merchandising & POS

Goodwill Industries of Middle Tennessee, Inc.; Clarksville (TN); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

403(b) Retirement Plan

Paid Vacation

Holiday & Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to help maintain a clean, organized, and welcoming store. You will assist shoppers, process transactions, and support merchandising to ensure a smooth shopping experience.

The role requires flexible scheduling including evenings, weekends, and holidays. Prior retail or nonprofit experience is a plus, and bilingual skills are preferred. Benefits are provided for full-time team members.

Qualifications

• Ability to deliver friendly, respectful, and helpful shopper service.
• Ability to follow established processes and safety guidelines.
• Basic math skills and attention to detail for accurate transactions.
• Ability to stand, walk, bend, and lift as required in a retail environment.

Responsibilities

• Support a consistently positive shopper experience by maintaining a clean, organized store environment.
• Process point-of-sale transactions accurately and efficiently.
• Assist shoppers with questions, product location, and checkout needs.
• Support merchandising, pricing, and product presentation according to guidelines.
• Complete opening/closing routines and daily backroom tasks as directed.

Skills

Friendly service

Cash handling

Attention to detail

Flexibility

Bilingual (preferred)

Basic math

Customer engagement

Education

High School Diploma or equivalent

Tools

POS system

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Sales Floor Associate to help maintain a clean, organized, and welcoming store. You will assist shoppers, process transactions, and support merchandising to ensure a smooth shopping experience.

The role requires flexible scheduling including evenings, weekends, and holidays. Prior retail or nonprofit experience is a plus, and bilingual skills are preferred. Benefits are provided for full-time team members.