Customer-First Retail Associate — Growth & Perks

Carter's Retail Inc.; Clarksville (TN); On-site; USD 25,000 - 32,000; Full time

Job summary

Carter’s Retail Inc. is seeking a Sales Associate in Clarksville, TN to be the first face of our brand for growing families.

You will warmly greet customers, help them discover baby essentials, and provide friendly, helpful service on the sales floor. In a busy retail environment you’ll resolve issues promptly, assist with omnichannel shopping, and complete POS transactions while keeping the floor replenished and welcoming.

Qualifications

• Customer service and engagement skills.
• Clear, professional communication in person and over the phone.
• Ability to manage multiple tasks in a fast-paced retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles and features.
• Confidently resolve issues for customers and balance multiple customers in a busy store.
• Assist with omnichannel shopping to create a positive shopping experience.
• Execute and complete point of sale transactions efficiently.
• Complete floor replenishment and shipments as needed.
• Explain promotions, loyalty programs, and credit options to customers.
• Minimize store loss by maintaining a safe, clean, and welcoming environment.

Skills

Customer service

Communication

Multitasking

Job description

Carter’s Retail Inc. is seeking a Sales Associate in Clarksville, TN to be the first face of our brand for growing families.

You will warmly greet customers, help them discover baby essentials, and provide friendly, helpful service on the sales floor. In a busy retail environment you’ll resolve issues promptly, assist with omnichannel shopping, and complete POS transactions while keeping the floor replenished and welcoming.