Customer-Facing Retail Associate | Growth & Perks

carters; Asheville (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

30% employee discount

GED or degree tuition assistance

Professional development and training

Job summary

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families in a busy retail setting. You will welcome customers, explain product benefits, process transactions, and support replenishment while promoting store promotions and loyalty programs.

This role emphasizes delivering warm, personalized service, handling multiple customers, and contributing to a positive shopping experience in a fast-paced environment.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication abilities.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide product guidance.
• Resolve customer issues promptly while balancing multiple customers.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain promotions and loyalty programs to customers.
• Maintain a safe, clean store and minimize loss.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Job description

Carter’s is hiring a Sales Associate to be the first face of the brand for growing families in a busy retail setting. You will welcome customers, explain product benefits, process transactions, and support replenishment while promoting store promotions and loyalty programs.

This role emphasizes delivering warm, personalized service, handling multiple customers, and contributing to a positive shopping experience in a fast-paced environment.