Customer-First Retail Associate — Growth & Perks

Carter's Inc.; Brandon (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

30% discount

Tuition assistance

Career development

Training programs

Job summary

Carter’s Inc. in Brandon, FL is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and help families prepare for school moments in a welcoming environment.

Join a team that values caring, teamwork, and growth. You’ll handle in-store sales, assist with omnichannel needs, participate in promotions, and help maintain a clean, safe store while delivering outstanding customer service.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multi-tasking

Job description

Carter’s Inc. in Brandon, FL is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, introduce baby essentials, and help families prepare for school moments in a welcoming environment.

Join a team that values caring, teamwork, and growth. You’ll handle in-store sales, assist with omnichannel needs, participate in promotions, and help maintain a clean, safe store while delivering outstanding customer service.