Customer-First Retail Associate - Flexible Schedule & Training

Great Wolf Lodge; Grand Mound (WA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Discounted vacations

Employee referral incentives

Training programs

Well-being program

Diversity & inclusion

Job summary

Great Wolf Lodge in Washington state is seeking a Retail Associate to assist guests with purchases, deliver friendly service, and uphold store standards.

You will handle cash, operate POS, participate in merchandising, and maintain cleanliness. Flexible scheduling and opportunities for growth are highlighted in our benefits.

This role offers benefits like insurance, 401k, paid vacation, and training through Great Wolf University.

Qualifications

• Some High School education or equivalent.
• Flexibility regarding scheduling based on business demands.
• Experience utilizing basic math skills with ability to add, subtract multiply and divide.
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures.
• Successful completion of a criminal background and drug screen.

Responsibilities

• Communicates with guests to assist in purchasing decisions
• Provides outstanding customer service and engage in suggestive selling
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
• Assists in other retail outlets as needed

Skills

Customer service

Cash handling

Point of Sale (POS) systems

Communication skills

Teamwork

Education

Some High School education or equivalent

Tools

Point of Sale systems

Job description

Great Wolf Lodge in Washington state is seeking a Retail Associate to assist guests with purchases, deliver friendly service, and uphold store standards.

You will handle cash, operate POS, participate in merchandising, and maintain cleanliness. Flexible scheduling and opportunities for growth are highlighted in our benefits.

This role offers benefits like insurance, 401k, paid vacation, and training through Great Wolf University.