Customer-First Retail Associate — Baby Apparel

Carter; Columbus (OH); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Employee discount (30%)

Referral bonuses

Mental health benefits

Tuition-assisted programs

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for growing families in a fast-paced retail environment. You will welcome customers, showcase baby essentials, and guide them through promotions and loyalty programs to ensure a positive shopping experience.

We value teamwork, flexibility, and growth, offering a 30% employee discount, benefits, and opportunities for development. Availability may include days, nights, weekends and holidays.

Qualifications

• Welcomes customers and assists with product styles, features and benefits.
• Demonstrates strong customer service and engagement skills.
• Handles transactions at the point of sale accurately and efficiently.
• Maintains a positive and professional demeanor in a fast-paced environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Cash handling

Multitasking

Communication

Tools

POS transactions

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for growing families in a fast-paced retail environment. You will welcome customers, showcase baby essentials, and guide them through promotions and loyalty programs to ensure a positive shopping experience.

We value teamwork, flexibility, and growth, offering a 30% employee discount, benefits, and opportunities for development. Availability may include days, nights, weekends and holidays.