Customer-First Retail Associate — Baby Apparel

Carters; Altoona (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% employee discount

GED/tuition-free education

Career development programs

Flexible scheduling

Job summary

Carter’s is seeking store associates to warmly welcome customers, help them with product choices, and provide exceptional service at the point of sale. You’ll assist with inventory, promotions, and loyalty programs while maintaining a clean, safe store environment.

Ideal candidates show strong customer service skills, a positive attitude, and the ability to multitask in a fast-paced retail setting. Flexible scheduling is available to fit personal commitments.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Resolve customer issues proactively in a busy retail environment.
• Support omnichannel customer needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and the brand loyalty program, including credit to customers.
• Minimize store loss by delivering exceptional service and keeping the store safe and clean.

Skills

Positive mindset

Customer service

Verbal and written communication

Multitasking

Job description

Carter’s is seeking store associates to warmly welcome customers, help them with product choices, and provide exceptional service at the point of sale. You’ll assist with inventory, promotions, and loyalty programs while maintaining a clean, safe store environment.

Ideal candidates show strong customer service skills, a positive attitude, and the ability to multitask in a fast-paced retail setting. Flexible scheduling is available to fit personal commitments.