Customer-Focused Retail Sales Associate – Baby Brand

Carter's Inc.; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% brand discount

Referral bonuses

GED/tuition-free bachelor’s degree or

Mental health benefits

Professional and personal development

Job summary

Carter’s Inc. is hiring a Sales Associate who will be the first face of the brand for growing families. Welcome customers, explain product styles, features, and benefits, and help shoppers with omnichannel needs to ensure a positive experience.

You’ll complete POS transactions, restock floors, and contribute to a clean, safe store. This role supports a fast-paced retail environment with flexible scheduling including days, nights, weekends, and holidays.

Qualifications

• Customer service and engagement skills.
• Effective verbal and written communication.
• Ability to manage multiple tasks at once.
• Positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Positive mindset

Job description

Carter’s Inc. is hiring a Sales Associate who will be the first face of the brand for growing families. Welcome customers, explain product styles, features, and benefits, and help shoppers with omnichannel needs to ensure a positive experience.

You’ll complete POS transactions, restock floors, and contribute to a clean, safe store. This role supports a fast-paced retail environment with flexible scheduling including days, nights, weekends, and holidays.