Customer-First Retail Associate

Ross Stores, Inc.; Fultondale (AL); On-site; USD 26,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers on the sales floor. The role includes greeting customers, answering questions, assisting with merchandise, and maintaining presentation and cleanliness throughout the store.

Responsibilities also include operating the register, handling transactions accurately, following safety and loss prevention guidelines, and supporting store leadership in daily tasks as needed.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Ability to communicate clearly with customers and team members.
• Experience maintaining store cleanliness and merchandise presentation.

Responsibilities

• Greet customers and assist with questions in a courteous manner.
• Operate registers and assist customers at the point of sale.
• Restock and merchandise products according to store guidelines.
• Maintain a clean and safe sales floor and back areas.
• Follow loss prevention and security procedures.
• Adhere to the store dress code and appearance standards.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers on the sales floor. The role includes greeting customers, answering questions, assisting with merchandise, and maintaining presentation and cleanliness throughout the store.

Responsibilities also include operating the register, handling transactions accurately, following safety and loss prevention guidelines, and supporting store leadership in daily tasks as needed.