Customer-First Retail Associate

Ross Stores, Inc.; Jonesboro (GA); On-site; USD 17,000 - 23,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to enhance the customer shopping experience. You will greet customers, assist with products, and maintain a clean, organized store while following company policies and safety procedures.

Responsibilities include operating the register, assisting with merchandise placement, and upholding brand standards across departments to ensure efficient store performance.

Qualifications

• Ability to communicate effectively with customers, associates and store leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Safety first: practices safe behaviors in all tasks.
• Maintain a safe, clutter-free sales floor with clear egress to exits.
• Be friendly and professional; greet customers and treat colleagues with respect.
• Assist customers at the register, help with merchandise and answer questions.
• Respond promptly to customer service calls and escalate to leadership when needed.
• Represent the Ross brand with integrity in all interactions.
• Perform cleaning tasks to maintain store appearance and sanitation standards.
• Maintain professional dress code and store appearance.
• Execute merchandising and stocking per company guidelines and monthly presentation.
• Follow loss prevention and MOS policies to protect assets and inventory.

Skills

Manages Work Processes

Business Acumen

Plans, Aligns & Prioritizes

Developing Talent

Collaboration

Leading by Example

Communication

Accountability & Execution

Job description

Ross Stores, Inc. is seeking a Retail Associate to enhance the customer shopping experience. You will greet customers, assist with products, and maintain a clean, organized store while following company policies and safety procedures.

Responsibilities include operating the register, assisting with merchandise placement, and upholding brand standards across departments to ensure efficient store performance.