Customer-First Retail Associate

Ross Stores; Grapevine (TX); On-site; USD 17,908 - 23,419; Full time

Job summary

Ross Stores is seeking a Retail Associate to greet customers, assist with merchandise, and ensure a positive shopping experience. You will handle transactions at the register, maintain store cleanliness, and present merchandise per guidelines.

The role emphasizes friendly service, teamwork, and adherence to safety and security procedures. Join a fast-paced, customer-focused team in a retail environment that values integrity, efficiency, and accurate cash handling while supporting store

Qualifications

• Excellent verbal and written communication with customers and team (clear, courteous, helpful).
• Basic math and money-handling skills for transactions and refunds.

Responsibilities

• Maintain a safe shopping environment and report unsafe conditions.
• Greet customers, assist with merchandise, and answer questions politely and knowledgeably.
• Process transactions accurately and handle cash, returns, and POS procedures per policy.
• Ensure clean, organized store presentation and curbside/aisle maintenance.
• Support loss prevention and follow company policies and dress code.

Skills

Customer communication

Basic math

Job description

Ross Stores is seeking a Retail Associate to greet customers, assist with merchandise, and ensure a positive shopping experience. You will handle transactions at the register, maintain store cleanliness, and present merchandise per guidelines.

The role emphasizes friendly service, teamwork, and adherence to safety and security procedures. Join a fast-paced, customer-focused team in a retail environment that values integrity, efficiency, and accurate cash handling while supporting store