Customer-First Retail Associate

Ross Stores, Inc.; Columbia (SC); On-site; USD 26,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in Columbia, SC to deliver positive shopping experiences. You will greet Customers, maintain a safe, clean selling floor, assist with merchandise, and handle basic transactions with courtesy and accuracy.

Responsibilities include safety, loss prevention awareness, and adherence to company policies. A strong team player mindset and professional appearance are essential for success at Ross.

Qualifications

• Proven ability to engage with Customers in a courteous and friendly manner.
• Ability to perform basic math for transactions and pricing.

Responsibilities

• Ensure safety is the top priority and practice safe behaviors.
• Maintain a clean, clutter-free sales floor with clear egress to exits.
• Greet Customers, assist with merchandise, and provide friendly, knowledgeable service.
• Respond promptly to Customer service calls and relay to Store Leadership when needed.
• Represent the Ross brand with integrity and protect confidential information.
• Follow MOS policies and cash, check, and refund procedures accurately.

Skills

Customer service

Communication

Safety awareness

Cash handling

Merchandise presentation

Teamwork

Store operations

Job description

Ross Stores, Inc. is seeking a Retail Associate in Columbia, SC to deliver positive shopping experiences. You will greet Customers, maintain a safe, clean selling floor, assist with merchandise, and handle basic transactions with courtesy and accuracy.

Responsibilities include safety, loss prevention awareness, and adherence to company policies. A strong team player mindset and professional appearance are essential for success at Ross.