Customer-First Retail Associate

Ross Stores; Salinas (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, assisting with merchandise, and maintaining clean, organized departments according to company standards.

Responsibilities include cash handling, answering questions, following loss prevention guidelines, and supporting store leadership to deliver on Ross's commitment to service and value. This position emphasizes safety, teamwork, and professional appearance.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers with eye contact, a smile and a friendly hello throughout the store.
• Help Customers with merchandise, answer questions, and process transactions accurately.
• Maintain a clean, safe store environment and adhere to the dress code.
• Assist with stocking, merchandising and basic loss prevention practices.
• Support Store Leadership to deliver a positive shopping experience for Customers.

Skills

Customer service

Communication

Mathematical calculations

Tools

POS systems

Job description

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, assisting with merchandise, and maintaining clean, organized departments according to company standards.

Responsibilities include cash handling, answering questions, following loss prevention guidelines, and supporting store leadership to deliver on Ross's commitment to service and value. This position emphasizes safety, teamwork, and professional appearance.