Customer-First Lot Attendant – Parking Pro, Paid Training

LAZ Parking; Framingham (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Coaching & Resources

Employee Assistance Program (EAP)

Smoking Cessation Program

401(k) with Employer Match

Medical plan

Job summary

LAZ Parking is seeking a Lot Attendant to welcome customers and uphold the LAZ Way of honesty, integrity, teamwork, and exceptional service. You will greet guests, assist in payments, and help direct traffic while keeping the site clean and well-maintained.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced environment. Uniformed appearance and on-time attendance are required, with growth opportunities within a nationwide parking company.

Qualifications

• Strong customer service skills and the ability to stay composed under pressure.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in English, both written and spoken.

Responsibilities

• Greet customers by name when possible and maintain a welcoming atmosphere consistent with the LAZ Way.
• Complete required paperwork and reports to account for parking revenues.
• Assist customers in lobbies, lanes, and the parking office; direct traffic as needed.
• Accept monthly and debit payments and process credit cards.
• Keep the location clean; sweep, wipe surfaces, empty trash, and maintain signage.
• Maintain and repair parking equipment to ensure smooth access for customers.
• Be in LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with supervision and follow directions; inform any loiterers to move along or call non-emergency numbers.
• Ensure the location is safe and address hazardous conditions promptly.
• Perform other related duties as assigned.

Skills

Customer service

Communication skills

Multitasking

English proficiency

Job description

LAZ Parking is seeking a Lot Attendant to welcome customers and uphold the LAZ Way of honesty, integrity, teamwork, and exceptional service. You will greet guests, assist in payments, and help direct traffic while keeping the site clean and well-maintained.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced environment. Uniformed appearance and on-time attendance are required, with growth opportunities within a nationwide parking company.