Counter Sales Associate

SRS Distribution Inc.; Middleton (ID); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Employee Stock Purchase Program

Paid time off

Medical, dental and vision benefits

Life insurance

Wellness program

Job summary

Heritage Landscape Supply Group in Middleton, ID is looking for a full‑time Counter Sales/Customer Sales role. You will handle order entry, assist customers, and support inventory and logistics to meet delivery timelines. The position runs Monday through Friday with overtime during peak seasons and requires flexibility.

Responsibilities include at the counter, phone, and in‑person consultations, with teamwork across warehouse and sales to ensure smooth operations and strong service levels.

Qualifications

• Prior experience in a customer service or sales role is preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience with point-of-sale systems and order entry procedures.
• Ability to work in varied conditions, including outdoor environments.
• Willingness to work overtime during peak seasons.
• Must pass a pre-employment background/drug test.
• Bilingual English/Spanish is a plus.
• Experience with irrigation or landscaping products.

Responsibilities

• Provide exceptional customer service via phone, email, and in-person consultations.
• Accurately process and manage transactions at the sales counter using the company’s system.
• Participate in cycle counts to support inventory accuracy.
• Collaborate with management to communicate customer needs and special orders.
• Work with warehouse and sales teams to ensure efficient operations.
• Perform a mix of sales counter duties and other tasks using modern sales systems.

Skills

Customer service

Sales experience

Bilingual EN/ES

Outdoor work

Overtime availability

Background check clearance

Irrigation/landscaping knowledge

Computer basics

Tools

POS systems

Order entry software

Inventory systems

Job description

Heritage Landscape Supply Group is seeking a FT Counter Sales/Customer sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role runs Monday through Friday, with overtime during peak seasons, requiring flexibility and dedication.

Key Responsibilities:

• Provide exceptional customer service by interacting with clients through phone, email, and in‑person consultations, maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillmen t.
• Contribute to inventory management by participating in cycle counts.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
• Responsibilities include a mix of sales counter duties and various other tasks, supported by modern sales systems and a commitment to maintaining an organized workspace.

Minimum Qualifications:

• Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedure s.
• Ability to work in varied conditions, including outdoor environments.
• Willingness and ability to work overtime as needed during the peak season.
• Capability to pass a pre‑employment background/drug test.
• Bilingual proficiency in English and Spanish is a PLUS.
• Previous experience with irrigation or landscaping products.

Job Location: Below Structure - Middleton8318 Highway 44 Middleton, ID 83644

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi‑weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company‑paid life and short‑term disability, plus optional long‑term disability, and additional life insurance.

Benefits

• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Program
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave, Adoption Assistance Program
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short‑Term Disability
• Additional Life Insurance and Long‑Term Disability also offered
• Mental, Physical and Emotional Well‑Being Programs for Employees and Families
• Wellness Program and Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program