Customer-First Cashier & Sales Specialist

JCPenney; Knoxville (TN); Sur place; USD 17 908 - 20 664; Plein temps

Avantages offerts par ce poste

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Résumé du poste

JCPenney in Knoxville, TN is seeking a Cashier to support customer service and sales experiences at the checkout. The role covers maintaining checkout standards, aiding with omnichannel operations, and contributing to inventory recovery efforts.

Key competencies include delivering excellent service, promoting rewards and programs, and achieving performance standards related to shrink, safety and productivity. Eligible associates gain a benefits package and employee discounts.

Qualifications

• Strong customer service and sales orientation.
• Ability to handle checkout processes and returns.
• Comfort with omnichannel concepts and inventory basics.

Responsabilités

• Customer Service & Sales: greet customers, assist, and promote programs to drive sales.
• Checkout Standards: complete transactions, returns, re-ticketing, and signing/merchandising at checkout.
• General Operations: assist with omnichannel efforts, recovery, put backs, and inventory processes.
• Performance Standards: meet shrink, safety, attendance and iCAP goals.

Connaissances

Customer service

Sales skills

Checkout operations

Problem solving

Team collaboration

Description du poste

JCPenney in Knoxville, TN is seeking a Cashier to support customer service and sales experiences at the checkout. The role covers maintaining checkout standards, aiding with omnichannel operations, and contributing to inventory recovery efforts.

Key competencies include delivering excellent service, promoting rewards and programs, and achieving performance standards related to shrink, safety and productivity. Eligible associates gain a benefits package and employee discounts.