Customer-Centric Cashier & Sales Associate

JCPenney; Town of Victor (NY); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Associate discount

Paid holidays

Job summary

JCPenney in the United States is seeking a Cashier to deliver customer service and sales excellence at the checkout. You will maintain checkout standards, assist with omnichannel efforts, recovery, and inventory, and uphold shrink/safety performance metrics as part of daily duties.

The role emphasizes engaging customers, promoting programs, and ensuring a smooth shopping experience while meeting company performance targets and providing associate discounts.

Qualifications

• Greets and assists customers while providing excellent customer service.
• Demonstrates company behaviors and engages customers to resolve problems.
• Promotes store programs to drive sales and enhance service.

Responsibilities

• Customer Service & Sales - greet and assist customers, resolve issues, support rewards and gift card programs.
• Checkout Standards - complete checkouts, handle returns, maintain signing and merchandising at checkouts.
• General Operations - assist Omnichannel, recovery, and inventory activities; participate in annual inventory.
• Performance Standards - support shrink and safety initiatives; meet iCAP and productivity targets.

Skills

Customer service

Sales

Problem solving

Communication

Job description

JCPenney in the United States is seeking a Cashier to deliver customer service and sales excellence at the checkout. You will maintain checkout standards, assist with omnichannel efforts, recovery, and inventory, and uphold shrink/safety performance metrics as part of daily duties.

The role emphasizes engaging customers, promoting programs, and ensuring a smooth shopping experience while meeting company performance targets and providing associate discounts.