Customer-First Cashier & Sales Specialist

JCPenney; Hoover (AL); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking a Cashier to deliver exceptional customer service and support sales at the register. You will handle checkout processes, assist with omnichannel tasks, and uphold store standards.

The role emphasizes customer engagement, efficient transactions, and adherence to safety and performance targets. The position offers benefits including medical/dental/vision, life insurance, paid time off, and a 401(k) with company match.

Qualifications

• Customer service and sales experience demonstrated.
• Ability to resolve problems and assist customers.
• Strong communication and teamwork to support store operations.

Responsibilities

• Customer Service & Sales: greet customers, assist, and promote programs to drive sales.
• Checkout Standards: complete transactions, handle returns, maintain signing/merchandising standards.
• General Operations: support Omnichannel, recovery, inventory processes, and fitting room maintenance.
• Performance Standards: meet shrink, safety, attendance, and other iCAP targets.

Skills

Customer service

Sales

Problem solving

Communication

Teamwork

Tools

Point of Sale (POS) device

Job description

JCPenney is seeking a Cashier to deliver exceptional customer service and support sales at the register. You will handle checkout processes, assist with omnichannel tasks, and uphold store standards.

The role emphasizes customer engagement, efficient transactions, and adherence to safety and performance targets. The position offers benefits including medical/dental/vision, life insurance, paid time off, and a 401(k) with company match.