Customer-First Cashier & Front-End Specialist

C&S Wholesale Grocers, Inc.; Traverse City (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Total Rewards benefits

Job summary

SpartanNash in Traverse City, MI is seeking a cashier to operate the cash register and electronic scanner, itemize purchases, receive payment, and assist in bagging with courteous service.

You will handle transactions, maintain front-end appearance, follow store policies, promote loyalty programs, and communicate in-store specials while keeping accuracy and customer satisfaction at the forefront.

Qualifications

• High school diploma or GED preferred.
• One year of prior retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing and arithmetic skills are required.

Responsibilities

• Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.
• Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy.
• Weigh and carefully bag customer purchases.
• Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation.
• Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.).
• Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage.
• Maintain understanding of current store programs and product locations.
• Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
• Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
• May be responsible to assist with stocking items.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow guest experience guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Skills

Customer service

Verbal communication

Attention to detail

Basic math

Teamwork

Education

High school diploma or GED

Job description

SpartanNash in Traverse City, MI is seeking a cashier to operate the cash register and electronic scanner, itemize purchases, receive payment, and assist in bagging with courteous service.

You will handle transactions, maintain front-end appearance, follow store policies, promote loyalty programs, and communicate in-store specials while keeping accuracy and customer satisfaction at the forefront.