Customer-First Cashier: Drive Sales & Service Excellence

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Norfolk (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Norfolk is seeking a friendly Cashier to be the face of our brand. You will help customers, articulate our value, and provide premier service while learning our products and promotions.

The role is part-time (20–34.5 hours) on site at NAVSTA Norfolk, requiring strong math and POS skills, ability to multi-task, stand for long periods, and work flexible hours including weekends and holidays.

Qualifications

• Product knowledge
• Knowledge of Point-of-Sale systems

Responsibilities

• Customer Service: Proactively engage and connect with customers, ask questions and listen to needs, direct customers to merchandise and inform them about promotions.
• Organization: Maintain checkout area appearance; move and restock bags, packaging materials, and labels.
• Sales: Interact with customers to ensure they find what they need; suggest items based on individual needs; process transactions using POS; handle cash and returns; maintain cash drawer and receipts; complete paperwork and reconciliation.
• Inventory: Be the keeper of merchandise; participate in inventories; ensure correct ticketing and in-stock status.
• Dependability: Adhere to assigned schedule; follow through on tasks; perform other duties as assigned.

Skills

Product Knowledge

Point-of-Sale systems

Education

High School Diploma or Equivalent

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Norfolk is seeking a friendly Cashier to be the face of our brand. You will help customers, articulate our value, and provide premier service while learning our products and promotions.

The role is part-time (20–34.5 hours) on site at NAVSTA Norfolk, requiring strong math and POS skills, ability to multi-task, stand for long periods, and work flexible hours including weekends and holidays.