Customer-First Barista & Coffee Craft Expert

Kroger; Dana Point (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger in Dana Point, CA is seeking a friendly Coffee Shop Associate to deliver exceptional customer service while preparing beverages to standard recipes. You will work with teammates to maintain a welcoming store atmosphere and ensure all products are correctly prepared.

Responsibilities include assisting customers, mastering product knowledge, operating coffee equipment, and adhering to safety and quality standards in a fast-paced environment.

Qualifications

• Excellent customer service skills.

Responsibilities

• Answer questions about products in department and store.
• Gain knowledge of products and respond with suggestions.
• Collaborate with associates to promote teamwork.
• Prepare beverages to recipes and standards; tender transactions.
• Offer product samples; inform customers of coffee shop specials.
• Provide customers with fresh products and correct portions.
• Use equipment (espresso machine, blender, scale, steamer) safely.
• Label, stock and inventory merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Customer service

Teamwork

Job description

Kroger in Dana Point, CA is seeking a friendly Coffee Shop Associate to deliver exceptional customer service while preparing beverages to standard recipes. You will work with teammates to maintain a welcoming store atmosphere and ensure all products are correctly prepared.

Responsibilities include assisting customers, mastering product knowledge, operating coffee equipment, and adhering to safety and quality standards in a fast-paced environment.