Barista: Craft Coffee & Welcoming Customer Service

Kroger; Redondo Beach (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Kroger in Redondo Beach, CA is seeking a Customer Service Associate to provide exceptional service in a fast‑paced grocery environment. You will help customers find products, answer questions, and ensure accurate pricing while upholding Kroger's values of respect, integrity and safety.

Responsibilities include greeting customers, maintaining clean shelves, processing transactions, offering samples, and collaborating with teammates to meet store goals. Prior experience is welcome but not required.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create a welcoming environment by answering questions about products in the department and store.
• Gain knowledge of department products and respond with suggestions.
• Collaborate with associates to promote teamwork and meet store goals.
• Prepare beverages to recipes and standards; tender transactions per company guidelines.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh products in the correct portion size to prevent shrink.
• Recommend coffee shop items to ensure customers get desired products.
• Operate coffee shop equipment and inventory/label merchandise.
• Check product quality and review sell-by dates; take appropriate action.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs and comply with safety procedures.

Skills

Excellent customer service skills

Any previous comparable experience

Job description

Kroger in Redondo Beach, CA is seeking a Customer Service Associate to provide exceptional service in a fast‑paced grocery environment. You will help customers find products, answer questions, and ensure accurate pricing while upholding Kroger's values of respect, integrity and safety.

Responsibilities include greeting customers, maintaining clean shelves, processing transactions, offering samples, and collaborating with teammates to meet store goals. Prior experience is welcome but not required.