Customer-First Banking Teller

Associated Bank - Corp; Stoughton (WI); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off to volunteer

Diversity-focused Employee Resource/Le

Competitive salaries with development

Employee stock purchase plan

Job summary

Associated Bank is hiring a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions. You will identify customer needs and connect clients with the right products while supporting daily branch operations and teaching customers how to use digital banking tools.

The role emphasizes teamwork, integrity, and community impact as you grow your banking knowledge within a supportive environment.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education

High school diploma or equivalent combination of education and experience

Up to 2 years of demonstrated customer service experience

Job description

Associated Bank is hiring a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions. You will identify customer needs and connect clients with the right products while supporting daily branch operations and teaching customers how to use digital banking tools.

The role emphasizes teamwork, integrity, and community impact as you grow your banking knowledge within a supportive environment.