Customer-Focused Teller: Growth & Community Impact

associatedbank; Fitchburg (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller to provide exceptional customer service and support transactions across daily branch operations. You will process transactions accurately, identify customer needs, and promote financial solutions that help clients reach their goals.

The role emphasizes teamwork, integrity, and community impact while offering opportunities to grow banking knowledge and contribute to a supportive environment.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service reflecting the bank's brand promise.
• Process customer transactions accurately and efficiently while following policies and procedures.
• Identify customer needs and refer to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve concerns with professionalism and care.
• Support daily branch operations including servicing vaults, night drops, and ATMs.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High School Diploma

Job description

Associated Bank is hiring a Teller to provide exceptional customer service and support transactions across daily branch operations. You will process transactions accurately, identify customer needs, and promote financial solutions that help clients reach their goals.

The role emphasizes teamwork, integrity, and community impact while offering opportunities to grow banking knowledge and contribute to a supportive environment.