Customer-First Teller: Growth, Digital Tools & Team Play

Associated Bank

Stevens Point (WI)

On-site

USD 23,000 - 32,000

Full time

7 days ago

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Benefits offered by this job

401(k) plan

Pension plan

Paid time off for volunteering

Employee stock purchase plan

Job summary

Associated Bank seeks a Teller to deliver friendly, professional service at our branch. You’ll process transactions, identify customer needs, and promote banking solutions to help clients reach their goals. Grow your banking knowledge in a team that values collaboration, integrity, and community impact. The role supports daily branch operations and teaches customers about digital tools.

We welcome diverse backgrounds and offer development opportunities.

Qualifications

High school diploma or equivalent.
Up to 2 years of customer service experience.
Preferred experience in retail banking or financial services.
Excellent customer service and communication skills.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.