Customer-First Banking Teller

Heartland Bank and Trust Company; Metamora (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Heartland Bank and Trust Company in Illinois seeks a Retail Teller to be the frontline face of the bank in the communities we serve. You will handle customer transactions accurately and provide an excellent, service‑oriented experience while building lasting relationships.

The role emphasizes engaging customers by name, identifying needs, offering appropriate solutions, and performing cash handling with precision.

Qualifications

• H.S. Diploma or GED preferred or equivalent combination of education and experience.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Job description

Heartland Bank and Trust Company in Illinois seeks a Retail Teller to be the frontline face of the bank in the communities we serve. You will handle customer transactions accurately and provide an excellent, service‑oriented experience while building lasting relationships.

The role emphasizes engaging customers by name, identifying needs, offering appropriate solutions, and performing cash handling with precision.