Frontline Bank Teller — Customer Experience

Heartland Bank and Trust Company; Washington (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Inclusive workplace

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller who will serve as the frontline representative within the community. This position involves engaging customers in a friendly manner, accurately processing transactions, and building customer relationships.

The ideal candidate will have strong customer service skills and a preference for a high school diploma or GED. This role offers competitive pay and a commitment to community service.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to comply with policies and procedures to minimize fraud risk.
• Experience in cash handling is a plus.

Responsibilities

• Engage customers in a friendly and professional manner.
• Provide accurate processing of customer transactions.
• Identify customer needs and offer appropriate solutions.

Skills

Customer service

Cash handling

Relationship building

Education

H.S. Diploma or GED preferred

Job description

Heartland Bank and Trust Company is seeking a Retail Teller who will serve as the frontline representative within the community. This position involves engaging customers in a friendly manner, accurately processing transactions, and building customer relationships.

The ideal candidate will have strong customer service skills and a preference for a high school diploma or GED. This role offers competitive pay and a commitment to community service.