Community Banking Sales & Service Specialist

First Citizens Bank; Bellevue (WA); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens Bank in Bellevue, WA is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will help customers understand bank capabilities, and support sales by referring opportunities to the right team members.

The role requires strong communication, customer service, and adaptability, with a base hourly pay between $18.80 and $25.43. Benefits and total compensation may apply based on location and experience.

Qualifications

• Financial literacy and ability to understand banking products and services.
• Experience with customer service and cash handling is preferred.

Responsibilities

• Process transactions and customer requests accurately while delivering high service standards.
• Identify sales or referral opportunities and connect customers with the appropriate branch team or specialist.
• Comply with regulations, bank policies, and risk management for customer interactions and transactions.
• Demonstrate adaptability by learning new information and technology and assisting customers efficiently.

Skills

Financial literacy

Retail banking knowledge

Education

High School Diploma or GED

Job description

First Citizens Bank in Bellevue, WA is seeking a Sales and Service Representative to process transactions and handle customer service requests in the branch. You will help customers understand bank capabilities, and support sales by referring opportunities to the right team members.

The role requires strong communication, customer service, and adaptability, with a base hourly pay between $18.80 and $25.43. Benefits and total compensation may apply based on location and experience.