Customer-First Bank Teller | Growth & Benefits

Gbcijobs; Idaho; On-site; USD 21,000 - 28,000; Full time

Job summary

Mountain West Bank is seeking a Bank Teller for our Coeur d'Alene, Post Falls, and Hayden locations. You will support exceptional customer experiences, with comprehensive training, benefits, and growth potential in a role that moves between branches as needed.

The position requires a customer‑first mindset, strong communication, and reliable attendance. Work hours are full‑time, Monday through Friday with some Saturday shifts, depending on scheduling.

Qualifications

• High school diploma or equivalent is required.
• 6 months of prior customer service experience.
• Excellent communication and interpersonal skills.
• Excellent technology acuity & computer systems knowledge.
• Ability to efficiently use multiple computer programs and systems simultaneously.

Responsibilities

• Receive checking and savings deposits with proper identification and receipts.
• Examine deposits and determine funds availability per regulations and hold notices.
• Process savings withdrawals and cash checks with proper identification.
• Identify counterfeit currency.
• Answer inquiries about rates, services, and account history while maintaining privacy policies.
• Cross-sell bank products and services.
• Refer customers to appropriate departments for unresolved issues.
• Count and roll loose coins; issue money orders and cashier’s checks.

Skills

High school diploma or equivalent

Customer service experience

Communication skills

Technology proficiency

Multisystem usage

Education

High school diploma or equivalent

Tools

Jack Henry experience

Job description

Mountain West Bank is seeking a Bank Teller for our Coeur d'Alene, Post Falls, and Hayden locations. You will support exceptional customer experiences, with comprehensive training, benefits, and growth potential in a role that moves between branches as needed.

The position requires a customer‑first mindset, strong communication, and reliable attendance. Work hours are full‑time, Monday through Friday with some Saturday shifts, depending on scheduling.