Teller — Customer‑Focused Banker in a Community Bank

Gbcijobs

Coeur d'Alene (ID)

On-site

USD 21,000 - 28,000

Full time

9 days ago

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Job summary

Mountain West Bank is seeking Bank Tellers for Coeur d' Alene, Post Falls and Hayden locations. This full‑time, hourly role supports delivering exceptional customer experiences with comprehensive training, benefits, and growth opportunities.

Training completes before placement and schedule runs Monday–Friday 8:15 am–6:15 pm and Saturday 8:45 am–12:15 pm for 37 hours weekly. The position reports to the Customer Service Manager, with potential career paths to Personal Banker or Branch Manager.

Qualifications

High school diploma or equivalent.
6 months of prior customer service experience.
Excellent communication and interpersonal skills.
Excellent technology acuity & computer systems knowledge.
Ability to efficiently use multiple computer programs and systems simultaneously.

Responsibilities

Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
Process savings withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity.
Identify counterfeit currency.
Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Cross‑sell bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Balance drawer daily, including periodic batching of cashed checks.