Customer-First Bank Teller — Contract-to-Hire Path

ER Associates; Michigan; On-site; USD 25,000 - 28,000; Full time

Job summary

ER Associates seeks a Bank Teller to deliver friendly customer service and handle routine financial transactions. You will support daily branch operations, process transactions accurately, and educate members about banking products.

Schedule: Monday–Friday, 8:45 AM–5:30 PM. Pay rate: $18–$20/hr. Location: Comstock Park, MI 49321. This is a 6+ months contract-to-hire position with potential for full-time employment.

Qualifications

• High school diploma or GED required.
• 1–3 years of banking, financial institution, cash handling, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and professionalism when handling sensitive information.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Basic math and problem-solving abilities.
• Proficient in Microsoft Outlook, Word, and Excel.

Responsibilities

• Process member transactions accurately using the CBX system.
• Assist customers with deposits, withdrawals, transfers, and other routine account transactions.
• Respond to member questions, concerns, and requests in a professional and solution-focused manner.
• Provide information regarding banking products and services, including loans, business accounts, and fiduciary accounts.
• Maintain and balance a cash drawer daily with a high level of accuracy.
• Process credit card advances, money orders, cashier’s checks, and additional financial transactions in accordance with company procedures.
• Research and resolve member account issues by collaborating with internal departments as needed.
• Support additional branch locations when coverage is required.
• Participate in company-sponsored community and outreach events.
• Perform additional administrative and operational duties as assigned.

Skills

Customer service

Communication

Attention to detail

Multitasking

Confidentiality

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

ER Associates seeks a Bank Teller to deliver friendly customer service and handle routine financial transactions. You will support daily branch operations, process transactions accurately, and educate members about banking products.

Schedule: Monday–Friday, 8:45 AM–5:30 PM. Pay rate: $18–$20/hr. Location: Comstock Park, MI 49321. This is a 6+ months contract-to-hire position with potential for full-time employment.