Full Time Teller - Walker branch

Dfcu-Financial; Grand Rapids (MI); On-site; USD 22,000 - 29,000; Full time

Job summary

Dfcu-Financial is seeking a full-time Teller at our Walker branch in Grand Rapids, MI. You will handle teller transactions, balance cash daily, and deliver exceptional service to members while promoting financial products and services.

This role requires strong cash handling, customer service skills, and the ability to work in a fast-paced, team-oriented environment. Saturday hours and a flexible schedule are expected.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, cash handling and balancing is preferred.
• Strong computer skills and attention to detail are essential.
• Excellent communication and teamwork capabilities are required.

Responsibilities

• Efficiently process teller transactions in a multi-tasking environment.
• Maintain cash balancing standards and adhere to cash handling policies.
• Adhere to branch policies, procedures, and security guidelines.
• Provide superior service to prospective and existing members and meet referral goals.
• Maintain knowledge of products and services to assist members.
• Support branch operations and provide cover as needed.
• Collaborate with team to ensure a positive branch environment.

Skills

Customer service

Cash handling

Balancing transactions

Attention to detail

Team player

Excellent communication

Strong computer skills

Availability on Saturdays

Flexibility

Education

High School Diploma or equivalent

Job description

Are you passionate about providing exceptional service and helping members with their financial needs? As a Teller, you’ll be the first point of contact for our members—processing transactions with accuracy, maintaining cash standards, and offering financial solutions that make a difference. You’ll build relationships, meet referral goals, and contribute to a positive branch environment. If you thrive in a fast-paced, team-oriented setting and have strong attention to detail, we’d love to have you join our team!

The Opportunity: Our Walker branch in Grand Rapids, MI is seeking a full time Teller to join their team.

**The starting pay is $18.50/hour**

What You’ll Do:

• Efficiently process daily work in a multi-tasking environment.
• Accurately process teller transactions and maintain cash balancing standards.
• Adhere to all policy and procedures, including branch compliance and security procedures.
• Provide superior service to prospective and existing members.
• Maintain product and service knowledge to assist our members.
• Meet individual referral goals and service standard expectations.
• Assist in any area of the branch as needed.

What You'll Need:

• High school diploma or equivalent.
• Customer service, cash handling, and balancing experience.
• Strong computer skills.
• Attention to detail.
• Ability to function as a team player in a fast paced, goal-oriented environment.
• Excellent communication skills to discuss and refer our products and services to members.
• Ability to move or lift up to 50 lbs., usually coin.
• Saturday hours required on a rotational schedule.
• Flexible work schedule.